Overall this is a nice product, it a Japanese import (made in Malaysia) and everything from the package to the controls is different, better quality, nicer than the crappy Made in China products for sale in the US. Both the noise cancelling and the sound are very good, not great, but decent enough to enjoy your playlist. Most important it is very reliable, the bluetooh connects all the time and the sound flows uninterrupted. It would have given this headset five stars if......well here is the bizarre part. As someone noted in a previous review, it works for music, it does not work for calls. So if you're like the 99% of us who has your mp3 on the smartphone or itouch, as soon as you get a call, be it Skype, VIber or Facetime, you need to switch to your regular headset. It is so absurd to the point it works all the way to the dial tone, but then when the call gets answered it does not work anymore even if you select bluetooh device on the application menu. For all I can tell, there are different bluetooth protocols that need to be supported (I guess) and the headset does not support the voice calls protocol, whatever it is. Still puzzles me why someone would manufacture a product that serves just one purpose in the era of smartphones.